> ## Documentation Index
> Fetch the complete documentation index at: https://docs.feedal.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Upgrading & downgrading

> How plan changes work — immediate upgrades, scheduled downgrades, and managing auto-renewal.

Go to **Subscription** in the sidebar to view your current plan and make changes.

***

## Upgrading

Upgrades take effect **immediately**. When you upgrade:

1. Go to **Subscription → Upgrade**.
2. Select the plan and billing period (monthly or yearly).
3. Complete payment.

Your new plan limits and features are available as soon as the payment processes. If you're mid-cycle on a lower plan, the upgrade is applied immediately without waiting for your current period to end.

***

## Downgrading

Downgrades are **scheduled** — your current plan remains active until the end of the current billing period, then the lower plan takes effect.

To downgrade:

1. Go to **Subscription**.
2. Click **Change plan** and select a lower plan.
3. Confirm the downgrade.

A confirmation shows the date when the downgrade takes effect. You retain all current plan features until that date.

### What happens to your data on downgrade

| Scenario                                                     | Behaviour                                                                                       |
| ------------------------------------------------------------ | ----------------------------------------------------------------------------------------------- |
| You have more forms than the lower plan allows               | Existing forms are preserved but you cannot create new ones until you're within the limit       |
| You have more responses than the new retention period covers | Older responses outside the new retention window are deleted after a grace period               |
| Features locked on the lower plan (e.g. conditional logic)   | Existing conditional logic remains in published versions but cannot be edited until you upgrade |

***

## Switching billing period

You can switch between monthly and yearly at any time from the **Subscription** page. Switching to yearly takes effect at your next renewal date — you won't be charged again until then, at the new yearly rate.

***

## Auto-renewal

Auto-renewal is on by default for all paid plans. To manage it:

1. Go to **Subscription**.
2. Click **Manage auto-renewal**.
3. You can turn auto-renewal off (your plan runs until the current period ends, then reverts to Free) or back on.

***

## Updating your payment method

Click **Update payment method** on the Subscription page. You'll be directed to the payment provider's secure portal to update your card or payment details.

***

## Cancellation

Cancelling means turning off auto-renewal. Your current plan stays active until the end of the paid period. There are no partial refunds for unused time.

If you need a refund for a genuine billing error, contact [support@feedal.com](mailto:support@feedal.com).

***

## Next steps

<CardGroup cols={2}>
  <Card title="Plans & pricing" icon="tag" href="/billing/plans">
    Compare what each plan includes.
  </Card>

  <Card title="Billing history" icon="receipt" href="/billing/history">
    View past payments and receipts.
  </Card>
</CardGroup>
