> ## Documentation Index
> Fetch the complete documentation index at: https://docs.feedal.io/llms.txt
> Use this file to discover all available pages before exploring further.

# AI insights

> AI-generated summaries, sentiment analysis, topic clustering, and trend detection across your responses.

The **AI** tab analyses your form's responses using a language model and returns structured insights: an overview dashboard, sentiment breakdown, topic analysis, trend detection, and a plain-language summary with recommendations.

Open a form and click **AI** in the top navigation. AI insights require the **Pro plan**.

<img src="https://mintlify.s3.us-west-1.amazonaws.com/feedal/images/results-ai-insights.png" alt="AI insights dashboard showing overview stat cards and charts" />

***

## Generating insights

1. Set the **date range** for the responses you want to analyse (default: last 30 days).
2. Click **Generate insights**.
3. Analysis typically completes in 10–30 seconds depending on response volume.

Each generation is saved to history. Use the **History** dropdown to revisit a previous run without re-generating.

<Note>
  Generating insights consumes API quota. Each generation analyses all responses
  in the selected date range. Re-generating with the same date range produces a
  fresh analysis.
</Note>

***

## Overview dashboard

Four stat cards summarise the analysed dataset:

| Card                     | What it shows                                                                 |
| ------------------------ | ----------------------------------------------------------------------------- |
| **Total feedback**       | Number of responses analysed, with a response rate progress bar               |
| **Response rate**        | Percentage of visitors who completed the form                                 |
| **Overall satisfaction** | Composite satisfaction score (0–100), with a trending indicator when above 70 |
| **Actionable insights**  | Count of key insights identified, broken down by priority                     |

Three charts appear below the cards:

**Feedback trends** — a line chart with two series (feedback volume and satisfaction score) over time. Use this to correlate changes in your product with changes in sentiment.

**Sentiment distribution** — a donut chart showing the split between positive, neutral, and negative responses.

**Ratings distribution by type** — a stacked bar chart breaking down rating answers across your emoji, star, and scale questions.

***

## Sentiment analysis

The sentiment tab analyses the language in text answers and shows:

**Sentiment trends over time** — three lines (positive, neutral, negative) plotted by date. Useful for detecting whether a product change shifted sentiment.

**Top positive words** — the words most associated with positive responses, ranked by frequency.

**Top negative words** — the words most associated with negative responses, ranked by frequency.

**Sentiment by source** — a stacked bar chart showing the sentiment split for each traffic source (URL, QR, Embedded, Email, Other). Helps you detect whether certain channels attract more critical respondents.

An **AI insight card** summarises the sentiment findings in plain language with percentage breakdowns.

***

## Topic analysis

The topics tab clusters response text into recurring themes and shows:

**Main topics** — a bar chart of the most-mentioned topics, with each bar coloured by sentiment score:

| Colour | Sentiment score  |
| ------ | ---------------- |
| Green  | ≥ 70 (positive)  |
| Amber  | 50–69 (neutral)  |
| Red    | \< 50 (negative) |

**Topic sentiment** — a radar chart comparing positive, negative, and neutral sentiment across the top topics side by side.

**Topic trends over time** — a line chart showing how frequently each topic appears across the date range. Use this to see whether a topic is growing or fading.

**Related terms & keywords** — a tag cloud of keywords grouped under each topic, showing the specific language respondents use.

An **AI insight card** summarises each topic with its mention percentage and positive sentiment score.

***

## Summary & recommendations

The summary tab contains two sections generated entirely in plain language:

**Insights** — a prose summary of the most significant patterns, strengths, and weaknesses identified across all responses.

**Recommendations** — a prioritised list of actionable suggestions based on the insight findings. Each recommendation is tied to a specific pattern in the data.

***

## Trends

The trends tab surfaces changes in key metrics over the analysis period:

**Key metrics change** — a list of metrics (e.g. completion rate, average satisfaction) with their percentage change, direction (↑ or ↓), a description of what drove the change, and a supporting data point.

**Emerging patterns** — newly detected themes or behaviours that have grown in prominence during the period, with an impact statement for each.

***

## Viewing historical runs

Click the **History** dropdown (top right of the AI tab) to see all previous insight generations. Each entry shows:

* When it was generated
* How many responses were included
* The date range that was analysed

Select any entry to view its results. A **Historical data** badge indicates you're viewing a past run rather than a fresh analysis. Click **Back to live** to return to the latest generation.

***

## Next steps

<CardGroup cols={2}>
  <Card title="Analytics overview" icon="chart-bar" href="/results/overview">
    Raw aggregate metrics: visits, responses, completion rate.
  </Card>

  <Card title="Browsing responses" icon="table" href="/results/responses">
    Read the individual responses the AI analysed.
  </Card>
</CardGroup>
