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The Pipedrive integration creates a new person in your Pipedrive CRM and optionally attaches a note with all response answers whenever a session completes. It connects via OAuth.

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Setup

1

Connect your Pipedrive account

Go to Integrations → New integration → Pipedrive. Click Connect to Pipedrive. You’ll be redirected to Pipedrive to authorise Feedal. After authorising, you’re returned to Feedal and the integration is created.
2

Map form fields

Configure which form questions map to Pipedrive person fields.
3

Attach to a form

Open a form and go to the Connect tab. Find the Pipedrive integration and click Connect.

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Configuration

FieldDescription
Create personCreates a new Pipedrive person for each response (on by default)
Create noteAttaches a note with all answers to the person (on by default)
Email field IDNode ID of the form question containing the respondent’s email
Name field IDNode ID of the question containing the respondent’s full name

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What gets created

When a session completes:
  1. A person is created in Pipedrive with the mapped name and email.
  2. If Create note is on, a note is attached containing all question/answer pairs from the session.

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Reconnecting

OAuth tokens refresh automatically. If the token expires or access is revoked in Pipedrive, the integration status changes to error. Click Reconnect to re-authorise.

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Next steps

HubSpot

Similar setup for HubSpot CRM.

How integrations work

Event model, delivery log, and retry logic.