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The Pipedrive integration creates a new person in your Pipedrive CRM and optionally attaches a note with all response answers whenever a session completes. It connects via OAuth.

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Setup

1

Connect your Pipedrive account

Go to Integrations → New integration → Pipedrive. Click Connect to Pipedrive. You’ll be redirected to Pipedrive to authorise Feedal. After authorising, you’re returned to Feedal and the integration is created.
2

Map form fields

Configure which form questions map to Pipedrive person fields.
3

Attach to a form

Open a form and go to the Connect tab. Find the Pipedrive integration and click Connect.

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Configuration

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What gets created

When a session completes:
  1. A person is created in Pipedrive with the mapped name and email.
  2. If Create note is on, a note is attached containing all question/answer pairs from the session.

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Reconnecting

OAuth tokens refresh automatically. If the token expires or access is revoked in Pipedrive, the integration status changes to error. Click Reconnect to re-authorise.

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Next steps

HubSpot

Similar setup for HubSpot CRM.

How integrations work

Event model, delivery log, and retry logic.