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Custom domains let your forms load on a subdomain you control instead of feedal.com. Respondents see your brand in the URL bar. Go to Account → Domains to manage your custom domains. Custom domains are available on the Starter plan and above.

Adding a domain

  1. Click Add domain.
  2. Enter the domain or subdomain you want to use (e.g. feedback.acme.com).
  3. Choose the protocol — HTTPS (recommended) or HTTP.
  4. Click Add.
Feedal creates the domain record and shows you the DNS records to add.

DNS verification

After adding a domain, verify ownership by adding two DNS records with your domain registrar or DNS provider.

Records to add

Record typeNameValue
CNAMEYour subdomain (e.g. feedback)Provided by Feedal
TXTYour subdomain (e.g. feedback)Provided by Feedal
Both records must be verified before the domain becomes active. DNS propagation typically takes a few minutes but can take up to 48 hours with some providers.

Checking verification status

The domain list shows a Verified (green) or Unverified (amber) badge for each domain. Click Verify to trigger a fresh DNS check at any time.

Domain Connect

If your registrar supports the Domain Connect protocol, you can verify in one click:
  1. On the domain card, click Verify with Domain Connect.
  2. Your registrar’s page opens with the DNS changes pre-filled.
  3. Approve the changes — DNS records are added automatically.

Using a custom domain on a form

Once a domain is verified, it is available in Form Settings → General → Domain for any of your forms. Select it from the dropdown to have that form served on the custom domain. Forms served on a custom domain use the URL format:
https://feedback.acme.com/f/your-form-slug

Removing a domain

Click the menu on the domain card and select Remove. This immediately disassociates the domain from all forms — those forms revert to the feedal.com URL. DNS records you added must be removed manually from your registrar.

Next steps

Form settings

Configure form-level settings including domain assignment.

Plans & pricing

Custom domains require the Starter plan or above.