Invite-only access is available on the Pro plan and above.
Access modes
When you enable restricted access you choose how invited respondents verify their identity:| Mode | How it works | Best for |
|---|---|---|
| Magic link | Each invitee receives a unique URL. Clicking it opens the form instantly — no code or password required. | Highest completion rates; one-click access |
| OTP (one-time password) | Respondent enters their email on the form. If they are on the invite list, a 6-digit code is emailed to them. | When you want an email-based check without per-person links |
| Secret code | Each invitee is assigned a unique code. They enter their email and code on the form. | Distributing access via non-email channels (e.g. printed materials, chat) |
Enabling invite-only access
- Open the form in the studio.
- Click the Settings icon (⚙) in the canvas toolbar.
- Scroll to the Access section.
- Toggle Restricted access on.
- Select an access mode: Magic link, OTP, or Secret code.
- Optionally set a Gate message — this is shown to visitors who are not on the invite list.
- Optionally enable Allow re-entry if you want invited respondents to be able to submit the form more than once.
Gate message
The gate message is shown to visitors who enter an email that is not on the invite list (OTP / secret code modes) or who arrive without a valid invite link (magic link mode). If you leave it blank, a default message is shown. You can customise it to match your form’s context — for example:“This form is only available to registered participants. Please contact us if you believe this is a mistake.”
Allow re-entry
By default, once an invited respondent completes the form their access is consumed — they cannot submit again. Toggle Allow re-entry on to let them return and submit additional responses.How each mode works for respondents
Magic link
The respondent receives an email containing a personalised link. Clicking the link opens the form and creates a session automatically — no further verification is needed.Magic links are single-use by default. If Allow re-entry is off, clicking the link a second time after completion shows a “already completed” message.
OTP
- The respondent visits the form URL and enters their email address.
- If their email is on the invite list, a 6-digit code is sent to that address (valid for 10 minutes).
- They enter the code to open the form.
Secret code
- The respondent visits the form URL and enters their email address and their personal secret code.
- If both match an invited contact, the form opens.
Plan requirement
| Plan | Invite-only access |
|---|---|
| Free | — Not available |
| Starter | — Not available |
| Pro | ✓ Available |
| Enterprise | ✓ Available |
Related
Managing invitees
Add contacts, send invite emails, and track who has responded.
Form scheduling
Set open and close dates so access is time-limited automatically.
Password protection
Gate your form with a single shared password instead of a per-person invite.
Plans & pricing
Compare plans and see which features are included.