Scoring is a Pro plan feature. The Score tab in the studio panel is locked for free plan users.
Enabling scoring
Scoring is configured per question, in the Score tab of the right panel.- Select a question node in the canvas.
- Click the Score tab in the right panel.
- Toggle Enable scoring on for that question.
- Choose a scoring method and configure the values.
Scoring methods
Option map
Used with choice questions (Multiple choice, Checkbox, Dropdown, Yes/No, Emoji rating, Picture choice). You assign a point value to each option. When the respondent selects that option, its value is added to the total score.
For checkbox / multi-select questions, the points for all selected options are summed.
Range
Used with numeric and rating questions (Number, Star rating, Number scale, Opinion scale). The respondent’s answer is multiplied by a multiplier you set.max_stars = 5 and multiplier = 10 → a 4-star answer contributes 40 points.
Total score
The session’s total score is the sum of all individual question contributions. It is:- Visible in the session detail in the responses dashboard.
- Included in the CSV export as a
total_scorecolumn. - Accessible via the API on the session object.
- Usable as a condition value in branching edges (see below).
- Shown in the Analytics overview as an average score card and score distribution chart when scoring is active.
Using score in branching
You can route respondents based on their cumulative score at any point in the form. In the condition editor, select Score as the source (rather than a specific question) and use numeric operators (gte, lte, between, etc.).
Example — quiz outcome routing:
Showing score to respondents
By default, the score is not shown to respondents — it is used for routing and analytics only. This is intentional: most scoring setups (NPS bucketing, lead qualification, internal routing) use the score as an operational signal, not something to surface to end users. When you explicitly want respondents to see their result — such as a quiz or certification assessment — enable the Show score to respondent toggle in the Score tab. When enabled, the completion screen displays a score badge:total_score > 0. If all scored questions were skipped or returned zero points, no badge is shown.
Workflow canvas indicator
Questions with scoring enabled show a Score badge on the workflow canvas node, so you can identify scored nodes at a glance without opening the right panel.Scoring and tagging
You can combine scoring with tagging to segment respondents. For example, tag a session ashigh-value when the score exceeds a threshold using a conditional branch that leads to a Statement node with that tag.
Next steps
Conditional branching
Route respondents based on their score using numeric operators.
Results overview
See average score and score distribution in the analytics dashboard.